Facturation.net is a software publisher and medical billing agency providing medical billing software solutions to Quebec physicians and personalized medical billing management services.
Source: facturation.net
Google Workspace: Selecting a collaborative work suite aligned with its objectives of efficiency and cost reduction.
As a member of a healthcare-specialized group in Canada, Facturation.net was initially tied to the solutions of another collaborative work suite. However, for administrative reasons, a logical separation of the technological solutions used had to be carried out.
Why choose Google Workspace?: Flexibility, efficiency and simplicity
Facturation.net has chosen to migrate to Google Workspace Enterprise. The company conducted a thorough analysis of its employees’ needs, identifying Google Workspace as a more suitable and cost-effective solution than their previous collaboration suite.
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Determining factors
The main considerations for choosing Google Workspace
- Google's 100% web-based solution is the perfect fit for companies looking to reduce IT costs.
- Chromebook: The company is looking to simplify its device management by switching to Chromebooks over time.
- Simplified management: Google Workspace provides simplified management of collaborative tools.
- Collaborating with a French-speaking partner: The presence of SE Cloud Experts, a bilingual partner based in Montreal and dedicated to Google solutions, was an asset for the company.
Benefits and results of migrating to Google Workspace
The migration to Google Workspace was completed on time, within budget, and with great success. Effective change management, in collaboration with SE Cloud Experts, ensured a smooth transition for all users. This migration also provided an opportunity for a comprehensive digital cleanup: a complete review of all groups, shared drives, and collaborative spaces resulted in a nearly 70% reduction of Facturation.net’s footprint within it’s collaborative space. The time spent by IT teams on onboarding and offboarding processes was cut in half, and the number of internal support tickets decreased by approximately 20%.
Collaboration with SE Cloud Experts was impeccable. Their efficient project management kept us on track, and their negotiation skills secured competitive pricing. Finally, the members of the SE Cloud Experts team were connected to our reality and were able to quickly gain the trust of our employees, who do not all have the same level of knowledge and technological ease.
About SE Cloud Experts
As a Google Premier Partner, SE Cloud Experts supports Quebec organizations in their digital transformation through cloud modernization
